Debit Card Fraud
Due to a recent increase in debit card fraud, we have blocked signature transactions (where you choose credit) at several merchants. We are encouraging all of our customers to choose debit and use their PIN if their signature transaction doesn't go through. The merchants that are blocked are pharmacies, variety, and grocery stores. For example, you would need to use your PIN at Walgreens, Rashid Drug, Dollar General, Hy-Vee and Walmart to name a few. Please note, this does not mean that the fraud originated at these merchants, we're just seeing an increase in fraud at these types of merchants.
Lee County Bank strongly encourages all debit card holders to enroll their LCB debit card(s) in Shazam Bolt$. It's a free service that sends email alerts for transactions on your card that meet certain criteria that you have set up. This way, if someone is using your card to make transactions in other countries, or over a certain dollar amount, an email is sent to alert you to the transaction.
Another feature of Bolt$ is transaction control. If you should see suspicious activity, or if you think your card has been lost or stolen, you can turn your card off until you're able to notify the bank or locate your missing card.
To enroll, visit "http://bolts.shazam.net". Contact our Customer Service department if you have any questions or for assistance enrolling your card(s).
We apologize for the inconvenience this may cause you. We are attempting to prevent fraud on our LCB debit cards and appreciate your patience while we work through this.